Building Services manages the centralized Lost & Found. Check with us to see if your item has been turned in.
Items Found: Items found in common areas, event spaces, or offices within our managed buildings are typically brought to the Building Services kiosk desk.
Logging: We log found items with a description and the date/location found.
Storage: Items are held securely for a specific period (30 days).
Claiming Items: To claim an item, visit the Building Services kiosk desk during operating hours. You will need to provide a detailed description of the lost item and potentially show identification.
Location to Inquire/Claim
University Centre (3480 McTavish): Main Floor Kiosk Desk
SSMU Office (3501 Peel): Reception Desk
Operating Hours for Inquiry: Please check our respective building pages for operation our details
What to Do If You Lose Something
Check the relevant with our Building Services kiosk first. If not found immediately, check back periodically as items are sometimes turned in days later.
What to Do If You Find Something
Please bring found items to the nearest SSMU reception or kiosk desk.
Unclaimed Items
Items not claimed after the holding period (30 days) may be donated to charity, disposed of, or handled according to SSMU policy.
Valuable items (e.g., wallets, phones, laptops) will be transfered to McGill Security after 10 business days.
Frequently Asked Question
How long do you keep items?
Most items are kept for 30 days.
What happens to unclaimed items?
They may be donated to charity or disposed of according to SSMU policy.
I lost my McGill ID card, where should I check?
Check with our Lost & Found first, but also contact McGill Security as they maintain a separate lost and found system.
